Optional module
CaseFlow
Issues, grievances, and discipline, with SMS-powered answers.
Centralize grievance, discipline, and issue tracking with timelines and steward tools. Members can text a dedicated number to ask questions: Case Flow tries to answer from your knowledge base first, and lets the member escalate to an issue when they need a human. Mobile friendly for reps in the field and members on their phones. Price is based on your member roster.
Mobile friendly on phone and desktop
What you get
- Members text a dedicated number to ask questions
- Knowledge base answers first; members can escalate to an issue
- Issues, grievances, and discipline workflows in one hub
- Deadline and hearing alerts for stewards and leadership
- Mobile-friendly dashboard and case tools
- Priced per member count
See it in action
Click any screenshot to enlarge. Desktop and mobile views shown together so you can see how it works on every device.
Case dashboard
Mobile
Pricing
Add CaseFlow to your team. Requires base access ($100/month). Includes a 30-day free trial.
Most popular
100–1,000 members
Scale across your organization.
+ base access ($100/month)
Get started1,000+ members
Enterprise-ready with full support.
+ base access ($100/month)
Get startedReady to add CaseFlow?
Start with a free trial and invite your team when you’re ready.
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